Service and Parts
Reliability and 24/7 response.
All the trucks we supply for hire or sale are serviced to the highest standards by fully trained technicians in our 10,000 sq ft workshop. Our 5 acre site also allows us to house larger lift trucks. Mitsubishi trucks have an excellent record for reliability and low maintenance but if something does go wrong we respond immediately to keep down-time to the absolute minimum.
We operate a 24/7 breakdown service and guarantee that one of our highly skilled and factory trained service engineers, fully competent to repair all types of fork lift trucks, will be with you within two hours.
An unrivalled “first time fix” is ensured by modern service vehicles equipped with mobile communication systems and large stocks of approved parts. Our unique service response procedure provides exceptionally rapid response to any urgent maintenance or breakdown call.
We have a low profile wagon to carry any fork lift with a lifting capacity of up to 8 tonnes, enabling us to facilitate the fast, efficient movement of your materials handling equipment around the whole of the North East area.
We keep a full costed history of all services and repairs on the trucks we maintain, and we produce regular reports analysing key performance indicators such as truck utilisation and down-time.
We offer the full range of Mitsubishi parts required to maintain your equipment. We also supply parts for most other makes of fork lift trucks. The majority of parts are supplied from the huge range of stock at our Newcastle premises and larger parts can be supplied on next day delivery.
All Mitsubishi parts we supply come with a manufacturer’s unique guarantee and warranty. We are totally committed to service, safety and reliability.